At Tekan88, your privacy and personal data security are a priority we take seriously. This document clearly explains how we collect, use, store, and protect your information as a member of our platform.
We implement six layers of data protection to ensure the personal information of every Tekan88 member is always kept safe.
All data transmitted between your device and tekan88 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking and financial institutions worldwide.
Member personal data is stored on servers housed in internationally certified data centres with strict access controls. Only authorised personnel may access this information.
Tekan88 does not sell, rent or share members' personal information with third parties for marketing purposes without first obtaining explicit consent from the member.
Our KYC verification process is designed to collect only the necessary information. Submitted documents are stored securely and deleted when no longer required in accordance with our data retention policy.
You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team and your request will be processed within 14 working days.
Every marketing communication from tekan88 includes an easy unsubscribe option. You can manage your communication preferences directly through your account settings at any time.
Tekan88 collects various types of information depending on how you interact with our platform. Generally, the information we collect falls into two main categories: information you provide directly and information collected automatically while you use the platform.
Information you provide directly:
Information collected automatically:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | KYC verification, account management | Duration of active account + 5 years |
| Financial Data | Transaction processing, AML | Duration of active account + 7 years |
| Activity Data | Security, platform improvements | 2 years from the date of activity |
| Technical Data | Diagnostics, fraud prevention | 90 rolling days |
| Support Communication | Customer service records | 3 years from the date of interaction |
Every piece of information we collect has a clear and legitimate purpose. tekan88 does not use your data for any purpose other than those stated here without first obtaining your consent.
Tekan88 does not sell or rent your personal data to any third party. However, there are certain situations where we need to share your information with trusted parties to enable us to deliver the best service:
Tekan88 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorized access, loss, alteration or unintended disclosure.
Key security measures we implement include:
Tekan88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the Tekan88 platform.
We only retain your personal data for as long as it is needed for the purposes stated in this Privacy Policy or as required by law. Retention periods vary depending on the type of data, as shown in the table in section 1.
When data is no longer needed, Tekan88 will securely delete or anonymise it using industry-standard disposal procedures. You may request early deletion of your data by contacting our team, subject to minimum retention requirements mandated by law.
As a tekan88 member, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:
You may request a copy of all personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you may request that it be corrected.
You may request deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict the processing of your personal data.
To exercise any of the above rights, please contact our support team via live chat within the platform or by email at the address listed in the Contact Us section. We will process your request within 14 working days.
Tekan88 is a gaming platform strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from children under the age of 18.
If you believe we have inadvertently collected information from a child, please contact us immediately and we will take the necessary steps to delete that information as soon as possible.
The tekan88 platform may contain links to third-party game provider websites or our business partners. Please note that this Privacy Policy applies solely to the tekan88 platform and does not cover the privacy practices of those third-party websites.
We encourage you to read the privacy policy of every third-party website you visit. Tekan88 is not responsible for the content or privacy practices of websites outside our control.
Tekan88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform improvements. When significant amendments are made, we will notify you via in-platform notifications or email to your registered address.
The "Updated" date at the top of this document will always reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy team through the following channels:
For more information about our platform's terms of use, please visit the Terms and Conditions. If you need guidance on responsible gambling, we encourage you to visit the Responsible Gaming us.
Tekan88 protects every member's privacy with the latest encryption technology. Register today and enjoy a safe, fair and enjoyable gaming experience alongside over 500,000 members in Malaysia.